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Have a question or comment regarding your shopping experience, shipping and returns, or status of your order? We’re happy to help!

 

Please note: Comments submitted here will be sent to the Retail Customer Service team. If you need assistance with any other issue such as questions on monetary donations, volunteering, events, etc., please contact us at 619-446-2101 or complete the form here: https://my.neighbor.org/contact-us/

FJV Retail Customer Service

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To help us look into your specific situation, please provide as much detail as possible about your recent retail experience. This could include the date, an order number (if applicable), the location where the incident occurred or the order was placed, and the name(s) of any staff members or volunteers you spoke with. The more information you can share, the quicker we can assist you! Please note: Your comments submitted here will be sent to the Retail Customer Service team. If you need assistance with any other issue, please contact us at 619-446-2101 or visit our general contact page.